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RIYADH: The number of beneficiaries of electronic services provided by the Ministry of Labor and Social Development on its website, from the beginning of the current Hijri year to Dhul Qaada 9, reached 19.1 million, a ministry spokesman said.
The number of beneficiaries has averaged at 62,900 on daily basis, the ministry’s spokesman, Khalid Aba Al-Khail, announced.
The number of services received by beneficiaries, be they individuals or firms, stood at 23, he said.
He added that the “renewed permits” and “permit transactions” captured nearly 74 percent of the total concern at 40 percent and 34 percent, respectively.
The number of users and registered on the ministry’s website stood at nearly 3.9 million at a daily average of 12,800 while the number of registered firms stood at more than 1.98 million in the same period, he said. Based on the available data, some 383,800 users (individuals and companies) benefited from labor office services at a daily average of 1,263. Concerns of the beneficiaries distributed over 18 services were topped by “open a file for a firm” at 44 percent of the total beneficiary concern.
Earlier, the ministry’s website achieved 92.3 percent satisfaction rate of an assessment conducted by the e-government program (Yasser) which monitors government agencies providing e-services to customers.
The Ministry of Labor and Social Development is keen to support labor and social development services electronically and to convert a series of its services into electronic-based services while joining hands with other government agencies to have the Kingdom achieve an advanced position in the UN Global e-Government Readiness Program.