Umm Al-Qura University clinches top award

Umm Al-Qura University won the Best Educational Experience prize at the 2025 Saudi Customer Experience Awards. (SPA)
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  • The recognition aligns with the university’s Strategic Plan 2027 objectives
  • The project aims to revolutionize education for faculty, students and administrative staff

MAKKAH: Umm Al-Qura University won the Best Educational Experience prize at the 2025 Saudi Customer Experience Awards.
Presented through a collaboration between the CX Forum, the Saudi CX Association and Awards International, the award recognizes the university’s excellence in enhancing the student experience and fostering an exceptional learning environment that adheres to global quality benchmarks.
The recognition aligns with the university’s Strategic Plan 2027 objectives, particularly in advancing teaching and learning initiatives. Central to the success is the Comprehensive Experience Project inaugurated by Prince Saud bin Mishaal bin Abdulaziz, deputy governor of Makkah Region. The project aims to revolutionize education for faculty, students and administrative staff.
The Saudi Customer Experience Awards stand as a premier platform for recognizing excellence in customer-centric innovations across the Kingdom’s various sectors.