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Hajj expo fosters innovation for pilgrim experiences

The Hajj forum enhances pilgrims’ experiences with expert insights for a sustainable ecosystem. (Supplied)
The Hajj forum enhances pilgrims’ experiences with expert insights for a sustainable ecosystem. (Supplied)
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Updated 09 January 2024

Hajj expo fosters innovation for pilgrim experiences

The Hajj forum enhances pilgrims’ experiences with expert insights for a sustainable ecosystem. (Supplied)
  • More than 200 exhibitors gather at Hajj and Umrah Services Conference and Exhibition in Jeddah

JEDDAH: The third Hajj and Umrah Services Conference and Exhibition opened its doors on Monday at Jeddah Dome under the theme “A Passage to Nusuk,” aiming to enhance readiness, face challenges and exchange experiences.

The four-day expo, organized by the Ministry of Hajj and Umrah in cooperation with the Pilgrim Experience Program, brings together more than 200 exhibitors, leading thinkers, innovators, researchers and entrepreneurs to deepen insights, address challenges and anticipate the future of services for Hajj and Umrah.




The Hajj forum enhances pilgrims’ experiences with expert insights for a sustainable ecosystem. (AN photo)

More than 81 speakers from the public and private sectors, both inside and outside the Kingdom, as well as high-level delegations, including senior figures, Islamic affairs ministers, heads of Hajj missions and higher commissions from more than 70 states, are participating.

HIGHLIGHTS

More than 60 agreements for Hajj services will be signed with all Islamic countries, covering the numbers of pilgrims, the plan for the ports of entry, and health and procedural requirements.

Collaborating with key industry partners, the Ministry of Hajj and Umrah has commited this year to realizing superior service standards and sustainable practices for pilgrims, aligning with Ƶ’s Vision 2030 objectives.

Minister of Hajj and Umrah Tawfiq Al-Rabiah said that the conference would provide ample opportunities for the business sector to enhance pilgrims’ experiences.




The Hajj forum enhances pilgrims’ experiences with expert insights for a sustainable ecosystem. (AN photo)

He emphasized the Saudi government’s dedication to improving visitor and pilgrim services globally by introducing innovative technologies and services aimed at facilitating rituals and elevating service quality.

Al-Rabiah will participate in a ministerial dialogue session alongside senior officials to highlight the Kingdom’s efforts in enhancing services for participants in the Pilgrim Experience Program.

More than 60 agreements for Hajj services will be signed with all Islamic countries, covering the numbers of pilgrims, the plan for the ports of entry, and health and procedural requirements.




The Hajj forum enhances pilgrims’ experiences with expert insights for a sustainable ecosystem. (AN photo)

In addition to 30 workshops, 13 debate sessions, 10 main sessions and a variety of additional events and activities will take place throughout the event.

Mohammed Farouq, communication manager of the Iraqi High Authority for Hajj and Umrah, told Arab News: “First of all, we really thank the Saudi government for giving us the opportunity to be a part of this huge expo to showcase our services.”

He said that this year’s Iraqi delegation had increased to 1,350 people: “This is probably the largest delegation in this expo.”

Mohammed Naser bin Jaffar, from Lembaga Tabung Hajji, named last year as the recipient of the Ƶn Labaittom Award for the best service category for a Hajj affairs office, said: “Here we are again participating in the Hajj and Umrah expo, which is considered the biggest gathering of Hajj and Umrah services. We are glad to be here to offer our newly updated services.”

Last year, Lembaga Tabung Hajji also received the Ƶn Labbaitom Award for the best Hajj guide service and program in the Islamic World.

The Hajj forum strives to establish a sustainable ecosystem, enriching the experiences of pilgrims and Umrah performers through expert ideas and visions. It envisions future directions, fosters opportunities for partnerships, agreements and initiatives — both locally and globally — to enhance their experiences. Additionally, it involves entrepreneurs and innovators in elevating the standard of services during Hajj.

On the first day, the signing of cooperation agreements between various participants was witnessed. Ikram Al-Daif Tourism Co., one of the tawafa companies for pilgrims from Arab countries, signed a partnership agreement with the Heritage Authority to enrich the religious and cultural experience of the guests and enhance the image of Ƶ as a diverse cultural destination.

Meanwhile, the Royal Commission for Makkah City and Holy Sites is showcasing its achievements at the conference. The commission is presenting various tracks of its major projects and initiatives, with the most prominent track being development and growth. This showcases the commission’s vision for Makkah and its future projects.

The historical track highlights the development stage of the Jabal Al-Rahmah in Arafat and future developments. Additionally, the digital transformation track showcases the latest technologies used in developing services for Makkah visitors.

The transportation track highlights the projects that aim to transform mobility in Makkah. This includes Makkah Buses, which has surpassed 114 million users.


Riyadh Zoo returns with new interactive experiences as part of Riyadh Season

Riyadh Zoo returns with new interactive experiences as part of Riyadh Season
Updated 15 November 2024

Riyadh Zoo returns with new interactive experiences as part of Riyadh Season

Riyadh Zoo returns with new interactive experiences as part of Riyadh Season
  • Entry is free for all, visitors can book tickets through the webook platform

RIYADH: Home to more than 1,400 animals from 190 species, Riyadh Zoo is back for its third year as part of Riyadh Season, offering visitors of all ages new interactive and educational experiences.

Beginning Oct. 30, the zoo opened its doors to the public free of charge. Visitors can book tickets through the webook platform and explore a variety of animals in natural habitats that mimic their original environments.

Riyadh Zoo operate daily from 9 a.m. to 5 p.m. and spans 161,000 square meters. (Supplied)

Among the new experiences is “Croc Cave,” where guests can safely observe crocodiles from secure platforms. The “Bird Zone” features a range of exotic birds, allowing visitors to engage with them up close and even feed them. Another highlight is the “Kangaroo Yard,” where guests can interact with and take photos of the famous Australian animals.

A new bird show has also been introduced, where trained birds perform entertaining and skilful tricks and routines, delighting the audience. The zoo’s educational offerings have been enhanced with an interactive farm experience, allowing visitors to learn more about nature and animal life through hands-on activities.

Riyadh Zoo operate daily from 9 a.m. to 5 p.m. and spans 161,000 square meters. The venue also includes food stalls and mobile food trucks to cater to visitors throughout the day.

Several rare and endangered animals have been born so far at the site, and the zoo also witnessed the Gulf’s first animal birth by cesarean section. (Supplied)

Located in Al-Malaz neighborhood, it is one of the key attractions of Riyadh Season.

Seung-Min shin, a frequent visitor at the zoo, told Arab News she had taken her son who was deeply interested in the animals’ various behaviors.

“The flying birds and the absence of cages for each animal — where we can go inside and touch them — that’s the beauty here,” she added.

Visitor Fatima Hashim, emphasized the educational value for young visitors on offer, saying: “Seeing animals in real life helps children learn about animals, their nature, habitats, and the different types of mammals and birds. The experience was wonderful … the staff at the zoo focused on teaching children how to feed the animals, helping them have the full experience.”

According to Riyadh Zoo’s website, several rare and endangered animals have been born so far at the site, and the zoo also witnessed the Gulf’s first animal birth by cesarean section.

Riyadh Zoo’s layout includes zones designed to accommodate visitors with disabilities, with fewer stairs and more flat surfaces, allowing everyone to explore the park with ease and enjoy a complete experience.

Riyadh Zoo was originally established in 1957 as a private menagerie for King Saud and the Saudi royal family. It opened to the public in 1987.

 


How Ƶ is helping to drive equitable energy transitions in Africa

How Ƶ is helping to drive equitable energy transitions in Africa
Updated 15 November 2024

How Ƶ is helping to drive equitable energy transitions in Africa

How Ƶ is helping to drive equitable energy transitions in Africa
  • Saudi ‘Empowering Africa’ initiative bridges energy inequality through leveraging the continent’s untapped solar, wind, and hydropower
  • The initiative aims to uplift communities and foster sustainable growth by reducing reliance on imported fuels and building local infrastructure

BAKU: As world leaders at this year’s UN Climate Change Conference, COP29, discuss the responsibility of developed nations to finance climate action in vulnerable regions, South-South cooperation is emerging as a transformative force driving equitable energy transitions.

Ƶ has established itself as a leader in this collaboration between countries in the Global South, leveraging its resources, expertise, and strategic partnerships to unlock Africa’s renewable energy potential and shape a more sustainable future.

In November last year, Saudi Energy Minister Prince Abdulaziz bin Salman signed groundbreaking memorandums of understanding with five African nations — Ethiopia, Senegal, Chad, Nigeria, and Rwanda.

The agreements, finalized during the Saudi-Arab-African Economic Conference in Riyadh, aim to strengthen collaboration in oil, gas, and renewables, representing a holistic approach to energy development.

“These partnerships symbolize more than economic exchanges; they represent our shared commitment to sustainable growth,” Prince Abdulaziz said at the event. “Africa’s energy potential is vast, and Ƶ is committed to supporting its development for mutual prosperity.”

The five agreements align with Africa’s distinct energy opportunities. For instance, Ethiopia seeks to bolster its hydropower infrastructure, while Rwanda is focused on advancing innovation in oil demand management and integrating renewable energy.

By leveraging Africa’s untapped solar, wind, and hydropower resources, “Empowering Africa Initiative,” seeks to provide clean and reliable electricity to underserved regions. (Supplied)

These MoUs also emphasize Ƶ’s role in supporting localized solutions in line with global climate goals.

To bridge the energy equity gap on the African continent, Ƶ’s Ministry of Energy last year introduced the Empowering Africa initiative. The project leverages Africa’s untapped solar, wind, and hydropower resources to provide clean and reliable electricity to underserved regions.

This effort plays a key role in improving energy access in areas where electricity deficits hinder economic development and quality of life.

DID YOUKNOW?

• Africa has 10 TW of untapped solar energy and 350 GW of hydroelectric power.

• Continent posses more than 70 percent of the world’s cobalt, a vital mineral for green technologies.

According to a 2022 report by the International Renewable Energy Agency, Sub-Saharan Africa is home to 75 percent of the world’s population without access to electricity, making it the most energy-deficient continent.

The African Development Bank recently noted that Africa needs $130-170 billion annually to close its infrastructure gap, facing a financing shortfall of up to $108 billion.

Abid Malik, the geo head for Central Asia at the Saudi energy leader ACWA Power, said the projects associated with the Empowering Africa initiative “aren’t just about power” but also focus on “community upliftment and sustainable growth.”

On the sidelines of COP29 in Baku, Azerbaijan, Malik told Arab News: “By reducing dependency on imported fuels and creating local infrastructure, these efforts provide resilience against global energy volatility.”

African countries also have more than a fifth of the world’s reserves in minerals critical for the energy transition, according to the UN Trade and Development.

Abdul Malik of Acwa Power. (Supplied)

These minerals, including cobalt, lithium, and rare earth elements, make the continent crucial to the global renewable energy supply chain. Such resources are foundational to technologies like electric vehicle batteries, solar panels, and wind turbines.

Despite this, much of Africa’s value-added manufacturing in green technology occurs elsewhere, and the continent captures less than half of its potential revenue from minerals.

Rebeca Grynspan, secretary-general of UNCTAD, has warned that critical minerals could create a “development trap” for resource-rich, vulnerable countries due to commodity dependence.

She stressed the urgent need for these nations, which rely on raw materials for most of their export revenue, to move up global value chains.

Ƶ has therefore prioritized partnerships that tap into Africa’s rich mineral resources while fostering localized value creation.

“These collaborations are about ensuring Africa benefits from its own resources,” said Malik of ACWA Power. “The focus is not just on extraction but on building industries that create jobs, generate revenue, and drive technological innovation.”

One such cooperation with Chad aims to integrate solar technology into existing energy frameworks while developing mining infrastructure to support critical mineral extraction. These efforts reflect a forward-looking strategy that aligns African nations with the Paris Agreement while driving economic growth.

Opinion

This section contains relevant reference points, placed in (Opinion field)

Indeed, Article 6 of the Paris Agreement on climate change focuses on the development of carbon markets, which are carbon pricing mechanisms allowing governments as well as non-state actors to trade greenhouse gas emission credits.

Under this article, parties can voluntarily cooperate to meet emission reduction targets outlined in their nationally determined contributions. This allows a party to transfer carbon credits earned through emissions reductions to help others achieve their climate goals.

And as financing gaps remain a key challenge hampering progress in the Global South, Ƶ is leading efforts to deploy innovative mechanisms, including voluntary carbon markets.

Riham El-Gizy, the CEO of Ƶ’s Voluntary Carbon Markets Company, stressed the significance of directing climate finance to Africa.

“Only 2 percent of global climate finance reaches the Global South. This needs to change,” El-Gizy told Arab News at COP29.

Riham El-Gizy. (Supplied)

Although Africa accounts for nine of the world’s 10 most climate-vulnerable countries, the continent receives a mere 3-4 percent of global climate finance, according to the African Development Bank.

To boost funding for local African communities, Saudi-backed initiatives, through voluntary carbon markets, are enabling the continent’s countries to monetize their carbon reduction efforts.

“By providing a platform for rural renewable energy projects, we’re creating a pipeline for funding that directly benefits local communities,” said El-Gizy.

This approach not only reduces emissions but also empowers rural areas with much-needed resources, bridging gaps in both finance and energy access.

At the heart of Ƶ’s engagement in Africa is the “Empowering Africa Initiative,” a Ministry of Energy project designed to bridge the continent’s energy equity gap. (Supplied)

Ƶ’s leadership in South-South cooperation offers a roadmap for inclusive energy transitions. Its strategy, spanning renewable energy, critical minerals, and carbon markets, underscores the power of equitable partnerships in addressing the climate crisis.

As COP29 unfolds, the emphasis on South-South collaboration reaffirms that Africa’s potential as a renewable energy leader can only be realized through partnerships that prioritize shared growth.

Ƶ’s investments in Africa showcase how collaboration can drive sustainable development, paving the way for a cleaner, more inclusive global energy future.
 

 


Saudi aid agency expands orphan support in Jordan

Saudi aid agency expands orphan support in Jordan
Updated 15 November 2024

Saudi aid agency expands orphan support in Jordan

Saudi aid agency expands orphan support in Jordan
  • The program exemplifies Ƶ’s broader humanitarian mission in the region through its relief arm, KSrelief

AMMAN: The King Salman Humanitarian Aid and Relief Center has distributed its latest round of monthly stipends to orphaned children from underprivileged Jordanian and Syrian refugee families across Jordan’s regions of Karak, Tafila, Maan and Aqaba.

Working with the Jordan Hashemite Charity Organization, the Saudi aid agency provided year-long support covering basic living expenses, educational materials, Eid clothing and recreational activities. The program aims to eventually support 1,000 orphans across Jordan.

Beneficiaries are selected from both local Jordanian communities and Syrian refugee populations, ensuring aid reaches those most in need.

The program exemplifies Ƶ’s broader humanitarian mission in the region through its relief arm, KSrelief.

 


40 scouts finish the Wood Badge advanced course

40 scouts finish the Wood Badge advanced course
Updated 15 November 2024

40 scouts finish the Wood Badge advanced course

40 scouts finish the Wood Badge advanced course
  • The course also included how to plan and execute outdoor trips

RIYADH: Forty scouts from various sectors of the Ƶn Boy Scout Association completed the Wood Badge advanced course, with an average of 27 hours of training in theoretical and practical aspects.
The course, organized by Masar Development Association in Al-Ahsa, included working on the role, responsibilities, duties and needs of the scout unit leader and methods and means for training boys, as well as leadership concepts, patterns and theories.
It also covered public relations, scouting and boys’ development, problem-solving methods, youth participation in decision-making, planning methods, tools and techniques, the concept, styles and theories of scouting, protection from harm, and resource development.
The course also included how to plan and execute outdoor trips, including methods for navigation, setting up tents, secret signs, codes, map drawing, estimations, outdoor cooking, organized hiking, and report writing.


Umm Al-Qura University clinches top award

Umm Al-Qura University clinches top award
Updated 15 November 2024

Umm Al-Qura University clinches top award

Umm Al-Qura University clinches top award
  • The recognition aligns with the university’s Strategic Plan 2027 objectives
  • The project aims to revolutionize education for faculty, students and administrative staff

MAKKAH: Umm Al-Qura University won the Best Educational Experience prize at the 2025 Saudi Customer Experience Awards.
Presented through a collaboration between the CX Forum, the Saudi CX Association and Awards International, the award recognizes the university’s excellence in enhancing the student experience and fostering an exceptional learning environment that adheres to global quality benchmarks.
The recognition aligns with the university’s Strategic Plan 2027 objectives, particularly in advancing teaching and learning initiatives. Central to the success is the Comprehensive Experience Project inaugurated by Prince Saud bin Mishaal bin Abdulaziz, deputy governor of Makkah Region. The project aims to revolutionize education for faculty, students and administrative staff.
The Saudi Customer Experience Awards stand as a premier platform for recognizing excellence in customer-centric innovations across the Kingdom’s various sectors.