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RIYADH: The Internet Services Unit (ISU) of King Abdul Aziz City for Science and Technology (KACST), has deployed Veeam® Availability Suite™ from Veeam Software to provide the science community in ��������Ƶ with 24.7.365 (full time e.g. all-day, all-week, all-year) access to critical data for research that fosters innovation and promotes a knowledge-based society.
The two most important components of science and innovation are people and data. Therefore, KACST created the ISU to provide people in the science community with 24.7.365 access to data. Without this access, they cannot carry out their collaborative research and develop solutions that improve society.
ISU provides hosted services and cloud computing to approximately 30 organizations in the science community, including universities, research centers, laboratories and government agencies. Each organization works toward a common goal — to transform the Kingdom into a leader in science and technology.
“If we fail to deliver their data 24.7.365, we put them at risk for downtime, and we lose their trust,” said Abdulmajeed Al-Osaimi, manager of the systems and development department at the ISU. “Downtime can derail their testing and research, and can cripple their business processes. If they can’t access their data, we have failed them.”
“Our job is to provide high availability to the organizations that conduct scientific research and foster technological innovation,” Al-Osaimi said. “Veeam helps us deliver 24.7.365 availability of the data that becomes the catalyst for discovery, economic development and social prosperity.”
Veeam also helps ISU with monitoring and reporting to avoid downtime, as well as capacity planning to forecast resource and utilization trends. Veeam provides complete visibility into the virtual environment so ISU can detect and resolve issues before they become problems and impact the organizations.
“Non-stop IT operations is the new normal, so we have to make sure our organizations have 24.7.365 availability of their critical data,” said Khalid Al-Foaim, senior system administrator. “We look after IT so they can focus on advancing science and technology through research. Innovation and economic development is everyone’s focus.”